Service businesses do not fail from a lack of ambition. They stagnate in complexity.
Fragmented tools. Disconnected pipelines. A dozen dashboards no one opens. Aegis AI was founded to retire that operating model and replace it with one coherent architecture — designed, deployed and refined as a single practice.
Four pillars. One outcome.
Audit & Map
A forensic diagnostic of every enquiry, every touchpoint, every quote left unanswered. We quantify the leakage in pounds.
Architect & Integrate
We design the operational blueprint — the systems, the data model, the automations — and integrate seamlessly with your existing stack.
Deploy Autonomous Intelligence
The receptionist, pipeline and workflows go live under managed rollout. Every conversation, every booking, every hand-off, observed.
Scale & Refine
Quarterly reviews tune conversion, add capability layers, and extend the architecture as your business grows.
Twenty years of enterprise transformation, applied to service businesses.
Aegis AI Consultancy is founder-led. Over twenty years delivering enterprise technology transformation programmes — CRM, ERP, Dynamics 365, business process automation and AI-enabled solutions.
That work has meant leading complex, large-scale business change alongside business stakeholders, technical teams and implementation partners, across pharmaceutical, financial services, insurance, manufacturing and supply chain organisations.
Aegis AI applies that same discipline at a different scale — helping UK service businesses implement practical AI that automates customer enquiries, qualifies leads, books appointments and streamlines day-to-day operations.
- Dynamics 365 Customer Engagement
- Enterprise CRM implementations
- ERP transformation programmes
- SAP integrations
- Microsoft Power Platform
- Business process automation
- Agile delivery
- Enterprise testing & quality assurance
Built for trust. Deliberately outside sensitive-data sectors.
All client data stored in UK/EU regions with encryption in transit and at rest.
Principle-of-least-privilege access, audited quarterly against ISO-aligned controls.
We deliberately do not operate in healthcare, legal or financial personal-data sectors.
Every deployment ships with the governance framework, usage policy and staff guidelines you own.